Skip to main content

Frequently Asked Questions

Frequently Asked Questions

General

Phoenix, Arizona features a wide variety of neighborhoods, each offering its own lifestyle, atmosphere, and conveniences. If you’re searching for a great place to rent an apartment in the Phoenix area, here are some of the top neighborhoods to consider:

  • East Phoenix (Camelback East Village)
    This vibrant and centrally located area is known for its blend of modern living, outdoor recreation, and easy access to major employment hubs. With close proximity to shopping destinations, local eateries, and the Biltmore Corridor, it’s a favorite for renters who want an upscale yet convenient urban lifestyle.
  • Melrose District
    Melrose is a colorful, character-filled neighborhood known for its eclectic boutiques, vintage shops, and thriving arts scene. Renters enjoy its walkable streets, welcoming community vibe, and quick access to Midtown and Uptown Phoenix hot spots.
  • Downtown Phoenix
    Downtown offers an energetic, metropolitan experience with sports venues, concerts, museums, restaurants, and major cultural attractions steps away. It appeals to renters who want a lively, transit-friendly neighborhood connected to business centers and entertainment.
  • Arcadia
    Arcadia is celebrated for its tree-lined streets, scenic mountain backdrops, and balance of suburban comfort with city convenience. Its proximity to hiking trails, local eateries, and popular shopping districts makes it a desirable place to call home.

East Phoenix offers a dynamic blend of city convenience, neighborhood charm, and access to some of the area’s most iconic destinations. Whether you're looking for outdoor adventure, cultural attractions, or modern comfort, here are some of the unique features to consider:

  • Ideal Central Location
    East Phoenix places you minutes from major roadways like Route 51 and Interstate 10, making it easy to reach nearby employers, entertainment districts, and surrounding neighborhoods. Its position near Camelback East Village means residents enjoy quick access to shopping, dining, and essential everyday conveniences.
  • Outdoor Recreation and Scenic Spaces
    With Piestewa Peak, local greenbelts, and nearby trail systems, East Phoenix is a great match for anyone who appreciates time outdoors. Hiking, biking, and weekend adventures are all within close reach, bringing nature into your daily routine.
  • Modern Living and Everyday Comforts
    Communities like Urban Walk highlight the area’s modern appeal with contemporary interiors, bright layouts, and amenities such as a sparkling pool and 24-hour fitness center. These features support a balanced lifestyle where relaxation and productivity coexist seamlessly.
  • Culture, Arts, and Local Flavor
    East Phoenix is home to a thriving arts and cultural scene, including institutions like the Phoenix Art Museum, local galleries, and performance spaces. With cafés, takeout spots, and neighborhood favorites close by, the area offers an inviting blend of creativity and convenience.

There are many fun activities to do in East Phoenix! Urban Walk’s central Camelback East Village location near Route 51 and Interstate 10 places residents close to outdoor recreation, arts, entertainment, and everyday conveniences. Major activities in the area include:

  • Phoenix Art Museum
  • Rosson House Museum
  • Piestewa Peak Park
  • Steele Indian School Park
  • Desert Botanical Garden
  • Camelback Mountain
  • Heard Museum
  • Biltmore Fashion Park

Urban Walk Apartments in Camelback East Village is only minutes from Phoenix’s major employers. With quick access to Route 51, Interstate 10, and nearby transit routes, commuting to leading healthcare, education, government, and corporate employers is simple and convenient, including:

  • Phoenix Children’s Hospital
  • Phoenix College
  • Phoenix Sky Harbor International Airport
  • Downtown Phoenix business district
  • Valleywise Health Medical Center
  • Banner University Medical Center Phoenix
  • Arizona State University Downtown Phoenix Campus
  • Maricopa County Government Offices
  • City of Phoenix
  • Honeywell Aerospace

At Urban Walk Apartments, you'll find a collection of amenities that make living in East Phoenix feel effortless and modern, such as:

  • Refreshing Pool and Outdoor Retreat Spaces
    The sparkling pool offers a relaxing escape after exploring nearby trails, parks, or city hotspots. It’s the perfect place to cool off, unwind, or enjoy a laid-back afternoon in the Arizona sun.
  • Fitness, Convenience, and Everyday Essentials
    A 24-hour fitness center, on-site laundry room, and easy online resident services simplify daily routines. These features support a flexible lifestyle, whether you're starting your morning strong or managing weekend chores with ease.
  • Modern Interiors for Comfortable Living
    Thoughtfully designed layouts include private patios or balconies, walk-in closets, wood-style flooring, and fully electric kitchens. Central heat and air and ceiling fans in every room help keep your home comfortable year-round.
  • Pet-Friendly Living and Community Comforts
    Urban Walk welcomes your four-legged companions and offers a setting that balances connection and privacy. With convenient amenities and quiet residential surroundings, it’s a space designed to help you feel grounded and at home.

Maintenance

The maintenance team conducts a thorough inspection to ensure that your new home is in perfect working order. Prior to your move-in, the home will receive a professional cleaning and sanitization. After this, the leasing team will walk you through your new home to confirm that our standards have been met. Additionally, we will provide a welcome kit containing essential items and information about the neighborhood to help you settle in with ease.

Our community offers on-site maintenance along with 24/7 emergency maintenance services.

We are here to help with any maintenance repairs you may need. If you experience any issues in your apartment, please submit a maintenance request through the resident portal or contact the office.

Upon receiving your work order request, our maintenance team will contact you to assess the requested repair.

No, your presence is not required. When creating your work order request, you have the option to grant the team "permission to enter" in case you are not at home.

If you find yourself locked out during business hours contact the leasing office.

We encourage you to make your new space feel like home. You are welcome to engage in basic decorating, such as hanging artwork and putting up curtains. If you have any questions or need further assistance, please don’t hesitate to contact the office.

Amenities

Our community features a resort-style pool, a fitness center, grilling stations, and an abundance of additional amenities.

The community pool I currently open 24hrs and is subject to change.

Covered parking is available at an additional cost.

The community does not offer washer and dryers in the unit. We do offer an on-site laundry facility.

We love pets! For details about pet limits, restrictions, and associated fees, please take a look at our pet policy.

A refundable deposit of $250 is required, along with a non-refundable pet fee of $250. Additionally, there is a monthly rent of $35 per pet, applicable for up to two pets.

Our community does not have a specific weight limit, but we do have restrictions on certain breeds. For further information, please check our pet policy or reach out to the office.

No, we do not offer a designated pet park. 

Your home will be equipped with a refrigerator, oven and dishwasher.

Our community collaborates with CORT Furniture to help you furnish your new home. If you would like to request a quote for furniture rentals, please reach out to the office.

Please contact the office for more information.

Our community provides lease options ranging from 3 to 12 months. Please note that pricing and availability may vary.

Currently, we do not provide corporate leasing options.

The office will accept packages on your behalf and hold them for up to 14 days.

The fitness center is currently open 24 hours. Hours are subject to change.

The fitness center offers a treadmill, elliptical, stationary bike and universal weight machine.

Our aim is to make sure every resident enjoys their experience at The Phoenix on 6th Ave. Quiet hours are observed from 10 PM to 7 AM.

Admin

Exploring our apartments is completely free of charge.

Our team is ready to assist you every day of the week for your convenience. You can either visit us for walk-in tours or arrange an appointment for a later date. To reduce any waiting time, we encourage you to schedule your appointment online or directly with our staff.

The management team is located onsite in the leasing office and is available to assist you five days a week.

You can submit your application directly through our website.

You can submit your application directly through our website.

Your move-in expenses will fluctuate depending on the lease start date, deposits, fees, and any ongoing promotions. After you submit your application, our team will provide you with a detailed cost sheet outlining your move-in charges.

You can pay your rent using a check, certified funds, or online methods. If you're experiencing difficulty in making your payment, please reach out to the office for further assistance.

Rent can be paid either online via the resident portal or in person at the office.

There will be extra monthly fees, including utilities and a community lifestyle fee. A detailed breakdown of all monthly charges will be provided on your move-in cost sheet before you relocate.

Personal renter's insurance is not mandatory. The community provides liability insurance included in the amenity fee.

No utlities are included in rent and are billed separate.

Reach out to APS to set up your electric services for your new home.

Reach out to Cox Quick Connect to set up your internet and cable services.

Our community features a resident referral program. When you refer a friend who signs a lease with us, you'll receive a $500 rent credit. For more details and any restrictions, please reach out to the leasing office.

Short term premiums do apply to select lease terms. Please call the office for details.

Our community provides transfer options both onsite and to other communities. Please note that all deposits and fees are paid individually to each community. For any further inquiries about our transfer options, feel free to reach out to the office.

Subleasing is not allowed. All leaseholders are required to complete the qualification process in order to be added to the lease and reside on the property.

We provide an option for early lease termination. The fee for termination depends on your monthly charges. To proceed with early termination, we ask for a written notice 30 days in advance along with the termination fee.

Location

Public transportation is located within 1/2 mile of the community off of Indian School Rd.

Our community is near a Sprouts, Manuel's and Ross.

We are located in Creighton Elementary and Phoenix Union High School Districts. Please visit their website for more details.

The nearest dog park is Margret T Hance Dog park.

Residents shop in the Biltmore neighborhood.

Directions

Our community is conveniently located in Central Phoenix. Coming from the 202 East you would exit 24th street and go North to Indian School on Indian School you would go East to 27th Street. Turn South on 27th St. and Urban Walk will be on the West side of the street.

24th Street and Indian School Rd.

Didn't find an answer?

Our team is always ready to answer your questions.